Business Communication: Communicate Effectively in Any Business Environment
Author: Arthur H Bell
You can get there
Where do you want to go? You might already be working in a business setting. You may be looking to expand your skills. Or, you might be setting out on a new career path.
Wherever you want to go, Business Communication will help you get there. Easy-to-read, practical, and up-to-date, this text not only helps you learn fundamental business communication concepts; it also helps you master the core competencies and skills you need to succeed in the classroom and beyond. The book's brief, modular format and variety of built-in learning resources enable you to learn at your own pace and focus your studies.
With this book, you will be able to:
* Incorporate active listening, assertive speaking, and non-verbal communication techniques into your daily communications.
* Resolve conflicts effectively.
* Choose the best words and voice for your audience.
* Craft persuasive business letters.
* Avoid common writing mistakes.
* Plan and lead successful business meetings.
* Overcome your fears of public speaking.
* Write winning business proposals.
* Create a resume that helps you get the job you want.
* Present yourself professionally in an interview.
Wiley Pathways helps you achieve your goals
When it comes to learning about business, not everyone is on the same path. But everyone wants to succeed. The new Wiley Pathways series in Business helps you achieve your goals with its brief, inviting format, clear language, and focus on core competencies and skills.
The books in this series--Business Communication, Finance, Marketing, Business Math, and Real Estate--offer a coordinated curriculum for learningbusiness. Learn more at wiley.com/go/pathways.
See also: Cooking at Home with The Culinary Institute of America or Everything Wild Game Cookbook
Essentials of Personnel Assessment and Selection
Author: Robert M Guion
Essentials of Personnel Assessment and Selection discusses the essentials that managers and other well-educated people should know about the assessment processes so widely used in contemporary society--and so widely not understood. It emphasizes that good prediction requires well-formed hypotheses about personal characteristics that may be related to valued behavior at work and the need for developing a theory of the attribute one hypothesizes as a predictor--a thought process too often missing from work on selection procedures. In addition, it explores such topics as team-member selection, situational judgment tests, non-traditional tests, individual assessment, and testing for diversity. The goal is to produce an accessible guide to assessment that covers basic and advanced concepts in a straight-forward, readable style. It provides a review of the most relevant statistical concepts and modern selection practices that will equip the reader with the tools needed to be competent consumers of assessment procedures and practices, and to be well-informed about the kinds of questions to be answered in evaluating them.
This book will appeal to instructors of advanced undergraduate and master's level courses on personnel selection and assessment. If supplemented by other readings on selected topics, it would be useful in doctoral seminars. Also, students interested in becoming users of research-based assessment and selection information and techniques will find it useful.
Table of Contents:
About the Authors | ||
About This Book | ||
I | Deciding What to Assess | |
1 | Understanding Personnel Assessment | 3 |
2 | Analyzing Organizations and Jobs | 20 |
3 | Developing Predictive Hypotheses | 51 |
4 | Knowing What's Legal (and What's Not) | 81 |
II | Knowing How to Assess | |
5 | Minimizing Error in Measurement | 115 |
6 | Predicting Future Performance | 153 |
7 | Using Multivariate Statistics | 173 |
8 | Making Judgments and Decisions | 189 |
9 | Analyzing Bias and Assuring Fairness | 206 |
III | Choosing the Right Method | |
10 | Assessing Via Tests | 235 |
11 | Assessing Via Ratings | 258 |
12 | Assessing Via Inventories and Interviews | 284 |
13 | Combining Multiple Assessments | 313 |
References | 341 | |
Author Index | 363 | |
Subject Index | 369 |
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